Deutsche Lufthansa, welcome to the past!
I think this was worth blogging. Living most time in a country where internet is just ubiquitous in your life, it is very interesting to deal with some big companies in my home country like the Deutsche Lufthansa. In one of my ticket bookings there was a booking mistake where Deutsche Lufthansa charged me 30 EUR too much. After phoning their expensive phone line a couple of times and trying to use their internet contact form, I got finally a fax number where I can send my documents to. Great, I thought. However, the German fax was not able to talk to our Estonian fax machine, so I asked again if there would be an email where I could sent the scanned fax instead. I often do this for conferences, they always provide an alternative email for the fax. But no! Deutsche Lufthansa has no email address! How great is this? The only chance left now is the good ol' post! Long live snail mail! Welcome back to the past!